Guide
Captive portal and VPN on iPhone — order of operations
Hotel and airport portals need a clear path first. Connect FollowNet after you authenticate — otherwise the tunnel fights the login page.
What to know
iOS may show a portal captive sheet. Complete it, confirm internet works without VPN, then connect FollowNet (Public Wi‑Fi or Restricted as needed).
How to use it
Disconnect VPN → finish portal → reconnect VPN → load a non-captive site. Save a profile once the hotel chain works.
Limits and honest expectations
Some portals re-auth every day. That is normal — not a FollowNet outage.
Key points
- Disconnect VPN → finish portal → reconnect VPN → load a non-captive site. Save a profile once the hotel chain works.
- Some portals re-auth every day. That is normal — not a FollowNet outage.
- Free includes a weekly traffic allowance
- Current plan details always appear in the app
FAQ
What is the main benefit?
Hotel and airport portals need a clear path first. Connect FollowNet after you authenticate — otherwise the tunnel fights the login page.
How do I start?
Disconnect VPN → finish portal → reconnect VPN → load a non-captive site. Save a profile once the hotel chain works.
What are the limits?
Some portals re-auth every day. That is normal — not a FollowNet outage.
How does Free work?
Free includes a weekly traffic allowance. Current plan details always appear in the app